Skip to main content

Have questions or need help?

Check out commonly asked questions. The most popular topics are organized by Account, Troubleshooting, and General categories.

Answer my questions
Play button showing Guardian video library

Find helpful videos

Check out Guardian’s YouTube channel for insights on how to use the app, battery replacement, how monitoring works, and more!

Watch now

Device troubleshooting

Our smart security devices are easy to use. But when you have questions, we have answers.

Learn More
Outdoor Security Camera

Moving Support

Planning a move? Let us know so we can help with the heavy lifting!

Learn More

Resources

Find system manuals, everyday safety guides, and other helpful security tips. To read our latest news and insights, check out our blog.

Explore Blog

General Inquiries

Call: 800.857.5028

We're here for you

Best times to call:
Monday - Friday: 8 a.m. - 8 p.m ET
Saturday - Sunday: 8 a.m. to 4 p.m. ET

Upgrade your system

State-of-the-art security technology is kind of our thing. Our alarm systems and home automation devices are designed to fit your lifestyle completely, work together seamlessly, and grow with you effortlessly.

Looking to take your security and home automation tech to the next level? Call us at 1.800.PROTECT (1.800.776.8328) to get exclusive offers, or learn about our latest automation tech.

Learn More

Does your business have a need for video surveillance?

close modal
  • *By clicking the button below to submit the form, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.