How to Stop the Beeping on Your Security System Panel
“Trouble” beeping on your security panel can happen for different reasons, and the appropriate steps will vary based on your specific panel and what is causing the beeping.
For a customized experience and more detailed information, we recommend logging into your online Guardian account. Here you can easily find the name of your panel as well as your system’s recent event history.
To view event history, find “System Info” in the left-hand column and choose “Events.” This log of recent activity may indicate what prompted the trouble signal.
To access your equipment manual in your Guardian account, choose “Resources” under System Info.
Quick Steps
Below are a few quick steps you can take to silence beeping caused by a trouble signal (low battery, tampers, etc.). Please note these steps provide a temporary fix to stop the beeping, and may not permanently address the underlying issue. If the problem persists, the panel may begin beeping again.
Qolsys IQ / IQ2
1. Press the Message icon (*)
2. Press Messages/Alarms/Alerts button
3. Select Acknowledge All, then press OK
DSC Neo – touchscreen 1. Press the yellow triangle Trouble icon to silence trouble beeping 2. Press the Trouble icon again to view the trouble condition DSC Neo – button keypad 1. Press # key to silence trouble beeping 2. Press *2 to view trouble conditions Simon XTi / Simon XTi5 Arm/Disarm system OR 1. Press the Settings Icon 2. Under Panel Status, press Listen, followed by Clear Simon XT Arm/Disarm system OR Press Status key, followed by Disarm (no code needed) Concord 4 Arm/Disarm system OR OR Perform a system status check by pressing ** on the touchpad 2 GIG Go! Control 1. Press the trouble alert icon button 2. If there are more than three alerts, use up and down arrows to scroll through the list 3. After viewing troubles, press OK to acknowledge First Alert / Vista Keypad Panels Enter code, then press Off key OR Just press Off key First Alert Touchscreens Select Disarm icon, then enter code Still need help? It’s also important to recognize that some trouble signals may indicate a problem that we need to help you address — for example, you recently renovated your home and your system is not communicating properly. In instances like this, please call us at 1.800.PROTECT (1.800.776.8328) so we can assist you.