Customer Support

Absolutely! 1. Click on Login at the top right corner of GuardianProtection.com. 2. Click MAKE A PAYMENT. 3. Look up your account using your customer number or phone number. 4. Click Confirm. 5. Follow the steps to make a payment. Edit the payment amount to the total amount you’d like to pay. Read More

Absolutely! For every eligible referral* who joins as a Guardian customer, we’ll give you one free month of monitoring! There’s no limit, and it’s easy to do! Simply complete the online referral form (click here). If you need help, call us at 1.800.PROTECT (1.800.776.8328).   *See terms and conditions here. Read More

Absolutely!  Start by logging into your Guardian account. Once signed in, click on Billing. Then, click on Statements. You should be able to view your billing statements from this screen. Read More

If our monitoring team receives a signal from your alarm system that requires the notification of first responders, and you would like to obtain details of the response initiated with the agency (i.e. police, fire, or EMS), please call our monitoring center at 1.800.364.3616, and our dedicated Protection Specialists will be happy to assist you. Read More

Yes. Minimum 2.5 Mbps upload and download speed is required at the video doorbell mounting location. It's easy to check your internet speed at speedtest.net. Read More