If you received a notification about a communication failure, this means that your cellular communicator may not be sending signals to our monitoring center. The best way to help resolve a communication issue is to test your system. If a signal is received successfully, you can rest assured that your system is transmitting properly.
If you can’t test your system right away, be sure to test at your earliest convenience. If you are experiencing an emergency while your system is having communication trouble, please call 911.