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Need Help?

Give us a call, talk to a real person, get the answers.

New Customers

Looking for a Guardian security system?

Residential

800.418.9952

Large Business

888.849.5947

Small Business

855.291.8579

National Accounts

866.704.4634

Home Automation

Have a question about your system?

General Inquiries

1.800.PROTECT

If You're Moving

1.800.PROTECT

Customer Care Hours

Available 24/7 - Best times to call:
Monday - Sunday
7 a.m. - 11 p.m. ET

Request Information

Complete the contact form and a Guardian representative will contact you shortly.

  • Looking to cancel your service? Sorry to see you go. Please contact us directly at 1.800.PROTECT (cancellation requests via this form cannot be accepted).
  • *By clicking the button below to submit the form, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.

  • This field is for validation purposes and should be left unchanged.
Looking to cancel your service? Sorry to see you go. Please contact us directly at 1.800.PROTECT (cancellation requests via this form cannot be accepted).

Frequently asked questions

Once logged into your Customer Care, you will see the date and time of your current appointment. Need to schedule or reschedule? Call 1.800.PROTECT (1-800-776-8328) and our Care Specialists are ready to assist you with any changes.
If your insurance company offers a discount, they may require verification that your security system is monitored. You may find and print the Certificate of Monitoring on the customer care site under the documents section.
Guardian offers options that will allow you to take your security service with you! There is no need for you to relocate any equipment, simply let us know you are Moving and we will help you customize a smart security system for your new home. You can also call 1.800.PROTECT (1-800-776-8328) and our specialists will be happy to assist you.
You will love our new Smart Home Security products and services. Simply dial 1.800.PROTECT (1-800-776-8328) where our specialists are ready to help you enhance your system.
You can make an online payment on the customer care site at any time. Choose to login to your account to make a payment, make a one-time payment without logging in or save time each month and setup autopay to have your bill paid automatically. If you prefer to speak with a representative or make a phone payment, give us a call at 1.800.PROTECT (1-800-776-8328) and our specialists will happily assist you. Checks can be mailed to the address on your statement or to: Guardian Protection 174 Thorn Hill Road Warrendale, PA 15086

Still have questions?

Call 800.857.5028

Safer communities for all

Safety and security start at the community level. We fully support all efforts to make our communities better places to live. Check out these great resources.

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  • *By clicking the button below to submit the form, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.