Skip to main content
Call   1.800.857.5028
Return to FAQs

If the power is out, can I still get into my home with a smart door lock?

Equipment | Home Automation | Locks

Yes! The lock is battery-operated, so you will still be able to access your home in a power outage. You can also utilize your original key.

If your alarm system has lost power and the backup battery has died, you will not be able to control the lock remotely using the app or website. The lock keypad will still work.

People
Also Ask

Apps & Mobile | My System

How to edit a user code?

Billing

Can you send me a copy of my statement?

My Account | My System

Can I add additional user codes?
close modal
Safe and Secure Starts Here

Call 800.857.5028 to get started or fill out the form now to get a free quote.

  • No Cost or Obligation
  • Consult with a Security Expert
  • Free On-site Estimates Available
*By clicking submit, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.
  • This field is for validation purposes and should be left unchanged.
*By clicking submit, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.