If you have a service call scheduled for today and you are opted into service notifications, you may receive an email or text notification with your service technician’s estimated arrival time.
You can check if you’re opted into service notifications — or adjust any of your contact preferences — by logging into your Guardian account and following these steps:
1. Choose Account Info. On your desktop, Account Info is in the left-hand navigation bar on your account dashboard. On mobile, it’s in the menu at the top right corner of your screen.
2. From Account Info, click Communication Preferences.
3. Check the boxes depending on how you would like to hear from us about different things, and then click SAVE. You can also see a time window for your scheduled service jobs on your account dashboard.