Skip to main content
Chat with us
Return to FAQs

How do I add a new user code for my smart lock on MyGuardianHome?

Equipment | Locks

To add a new user code for your smart lock, please follow the below steps: 

1. Log into

2. Click the Users link in the left-hand menu. 

3. Click +ADD NEW USER.

4. Fill in the new user’s first and last name, and click Next.

5. Enter a 4-digit code for the user. 

6. Toggle the switch next to your lock. It will be blue when it is active. 

7. Click Next.

To add an email or phone number to the user, click Contact Info. 

1. Choose Email or Text and fill in the information as required. 

2. Click Save. 

Please note, it may take up to 10 minutes to sync your new code.

close modal
Safe and Secure Starts Here
  • This field is for validation purposes and should be left unchanged.