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Our Response to the Coronavirus (COVID-19)

Guardian Protection is in the business of life safety, and the well-being of our customers and employees is our number one priority. We are sensitive to the intense impact the coronavirus (COVID-19) outbreak is having across the globe, and also in our local communities where we live and provide service.

Each day, we learn more critical information about COVID-19. Please be assured, we are following the current guidance from leading government and health authorities to ensure we are taking the right actions to protect our customers, employees, and the communities where we operate.

As this situation evolves, we will update this page with the most up-to-date information.

No interruption to your monitoring services

Our 24-hour professional monitoring operations remain fully staffed by our highly trained in-house team of protection specialists who are ready to jump into action. Essential steps have been taken to ensure the health and safety of our employees so they can continue to provide excellent, uninterrupted Guardian service.  Whether your needs involve burglary, fire, or a medical emergency, we are here for you when you need us.

Safe in-person home and business visits

We fully appreciate the trust our customers extend to us when we visit their homes and businesses. Guardian Protection technicians and security consultants visiting your sites will adhere, as always, to the highest standards of cleanliness.

Service call appointments to install, check security systems, and handle any needed repairs are currently operating normally. If you have been exposed to COVID-19 or have flu-like systems, please prioritize your health. We will work with you to reschedule.

When visiting your home or business, we will follow best practices for health and safety. If our representatives feel they may be in an unsafe environment, they will communicate directly and work with you to reschedule your on-site appointment. We appreciate your understanding.

Caring for our employees

We are focused on making it as easy as possible for our people to stay healthy and make the right decisions for themselves and their families.

At our facilities and within our vehicle fleet, we have increased our already thorough cleaning and sanitization practices. Our employees have been asked to suspend all unnecessary business travel and practice social distancing as much as is practical. Employees with any illness are being told to stay home and rest, and seek medical attention as needed.

We have full confidence in Team Guardian to take the needed precautions to stay healthy and protect themselves, their co-workers, and the people they serve.

Moving forward together

We will continue to closely monitor the situation, evaluating and implementing additional measures to support our customers and communities as needs arise.

If the COVID-19 crisis is affecting your business or your ability to pay, please give us a call at 1.800.PROTECT (1.800.776.8328) to discuss your options.

For additional information about COVID-19, get the latest information from the Centers for Disease Control and Prevention (CDC) or your local health department website.

*BONUS*

We understand it can be challenging with kids stuck in the house during this time. To help keep them busy, here is the Guardian Kids Safety Activity Book for them to thank first responders, medical professionals, and other professions for continuing to make the world go ‘round while testing their home security IQ. Download it now.

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