You can add your Nest thermostat on the MyGuardianHome website. It's not possible to add this via the Guardian Protection app. But once added on MyGuardianHome, you can control it through the app.
Simply follow these steps:
1. Log into MyGuardianHome.com.
2. Click Settings on the left-hand side menu.
3. Click Manage Devices.
4. Click Add Device
5. Click Thermostat. If you do not see the Thermostat option, please reach out to us at 1.800.PROTECT (1.800.776.8328). We will need to enable the service on your account.
6. Click Google Nest Thermostat from the menu.
7. Click Begin Installation.
8. Enter the primary Google account login information.
The following features are available for the Nest thermostat on the Guardian App:
- Target temperature control
- Heat or Cool control
- Scene Thermostat control
A Z-Wave thermostat installed by Guardian has additional features:
- Integrated remote temperature sensing
- Thermostat and Fan schedules
- Fan Mode control
- Rule-based automation:
- Temperature control when you arm Away or leave a geo-fence.
- Temperature control when you leave a sensor open.
- Automatically adjust the target temperature in extreme heat or cold.
- Fire safety shut-off when a fire alarm is triggered.
There are a few different things you can check if your thermostat is changing the set point temperature on its own. Please use the below check list for more information.
- Check your thermostat schedule on MyGuardianHome.com. Your thermostat could be changing the temperature because it is running this schedule. You have the option of using a feature called Smart Away with thermostat schedules. This allows the temperature to be set to your Away temperature when you have your system armed in Away mode or when your device leaves your geo-fence.
- You may be enrolled in a feature called Give Back, Get Back. This feature will allow your energy provider to offset your thermostat setpoint during peak hours to lesson the load of the power grid. To remove this feature:
1. Log into MyGuardianHome.com.
2. In your thermostat card, click the > icon.
3. Click Give Back, Get Back.
4. Click Settings and Notifications.
5. Click the toggle switches to disable Give Back, Get Back Sign Up and Notify for Give Back, Get Back Activity.
6. Click the X to close the window.
- You may be using a Scene that involves your thermostat. Check your Scenes under Automation on MyGuardianHome.com or in the Guardian app under Scenes.
- Your thermostat may have the ability to program a schedule on the thermostat itself. These thermostats are usually installed by your home builder. Please see the manual of your thermostat or contact your builder for more information on your thermostat.
Still need a hand? Give us a call at 1.800.PROTECT (1.800.776.8328).Read More
This issue is caused by a power issue to the thermostat. There are a few different things you can check:
Some thermostats are powered by batteries only. Please make sure you have fresh, brand name batteries installed in your thermostat. If you need help changing the batteries, check out this quick video on how to change the batteries in your smart thermostat here.
If your thermostat fails to light up after changing the batteries, please call us at 1.800.PROTECT (1.800.776.8328) to schedule a service visit.
If your thermostat does not have batteries, then it gets its power from your HVAC system. Please make sure the HVAC system is has power, and ensure that you do not have any electrical breakers flipped.Read More
If your thermostat’s batteries drain too quickly, there could be a few different reasons:
- Verify you're using the recommended batteries. Guardian recommends name brand such as Energizer, Duracell, or Panasonic alkaline batteries.
- Ensure the batteries have not reached their expiration date.
- Your thermostat will use more battery power when the Z-Wave network connection is poor.
If you still need help, please call us at 1.800.PROTECT (1.800.776.8328).Read More
To change the batteries on your Z-Wave smart thermostat, please watch this quick video:
If this isn't your thermostat, the steps to changing the batteries may be different:
- In most 2GiG thermostats (including CT100 Z-Wave thermostat), the bottom or top portion of the thermostat will slide off the faceplate to reveal the battery compartment.
- If you have a Honeywell thermostat, on most models, press around the edges of the faceplate to loosen the thermostat from the mounting plate. Then pull the thermostat away from the wall. You will see the batteries located on the back of the thermostat.
If you are unsure on what model of thermostat you have, or none of the above instructions match what is installed in your home, please give us a call at 1.800.PROTECT (1.800.776.8328).Read More
To set up a schedule for your smart thermostat, log into MyGuardianHome.com and follow these steps:
1. Click on Automation in the left-hand side menu.
2. Click on Schedules at the top in the purple banner.
3. Click the pencil icon next to Thermostat Schedule
4. Pick which schedule to edit by clicking Heat or Cool.
5. Click the Temperature arrows for Away, Home, or Sleep settings to set target temperatures.
6. To change the thermostat schedule type, in View, click either 5 & 2-Day (to set a weekday and weekend schedule) or 7-Day (to manage daily schedules independently)
7. To change the number of schedule intervals for each day, click 2 or 4 in Settings Per Day.
8. To change the temperature setting for a schedule interval (i.e. Away, Home, Sleep, Custom, etc.):
- Click the Temperature setting icon on the schedule.
- Using the dropdown menu, select the temperature setting.
- If Custom is selected, click the temperature arrows to set the Custom temperature for that interval.
- Click OK.
9. Click and drag the Temperature setting icons across the schedule to choose when your thermostat automatically adjusts the temperature.
10. To apply the schedule to another day (or thermostat), click Copy Schedule and then click either Copy A Day (to apply the schedule to another day of the week) or Copy A Full Schedule (to apply the schedule to another thermostat).
11. Click SAVE.Read More
To set up a schedule for your thermostat, log into MyGuardianHome.com and follow these steps:
1. Click on Automation on the left-hand side menu.
2. Click on Schedules at the top in the top purple banner.
3. Click the Pencil icon next to Thermostat Schedule to be edited
4. Click Smart Away and you will see a pop-up window appear.
5. Click the toggle switch to enable the Smart Away thermostat schedule
6. Select the checkboxes to apply your preferred Away options to the Smart Away thermostat schedule:
- Check System is Armed Away to use the Away temperature when your system is armed in Away mode.
- To use your Away temperature when your selected geo-devices exit your geo-fence, check All of the selected Geo-Devices (will give you options to select specific geo-devices and geo-fence).
7. Click SAVE.Read More
To learn how to adjust the temperature on your smart thermostat using the Guardian app, check out this quick instructional video:
If you’re not able to access the video above, please follow these steps:
1. On the home screen of the Guardian app, scroll to your thermostat and press the up or down arrows to adjust your temperature.
2. Tap Thermostats to change the thermostat from heating or cooling.
3. Tap Mode.
4. Select the desired mode.
5 Tap Select.
Trouble logging in? Get help here.Read More
Set ScenesSetting a Scene in your Guardian Protection app allows you to preset the temperatures you want to adjust while you’re home, away, or sleeping. These three options are easy to manage by following the steps below:
- Open your Guardian Protection app.
- Tap the three lines in the upper left corner.
- Tap on the Scenes option.
- Tap on the Home, Away, or Sleep options depending on which Scene you want to adjust.
- Tap the Edit option in the upper right corner.
- Select the thermostat you would like to adjust.
- Confirm your thermostat collection.
- Tap Next in the upper right corner.
- From this screen, you can adjust the temperature, mode, and fan. You can also set a schedule or configure your temperature sensors from this screen.
- When you’ve finished, tap Done in the upper right corner.
- Tap Save in the upper right corner to confirm your changes.
Set a ScheduleYou can also create Schedules easily from your Guardian Protection app. To do this, follow the steps below:
- Open your Guardian Protection app.
- Tap on the three lines in the upper left corner.
- Select the Thermostat option.
- Select the middle Schedule button.
- Turn Schedule Type to On.
- Select a heating or cooling schedule to edit.
- Make the adjustments your want.
- Select Done in the upper right corner.
- Select OK.
Utilize Geo-ServicesBy going to myguardianhome.com, you can also enable a Smart Away option from the smart thermostat’s Schedules page. This option allows you to set temperature adjustments for when you are away from your home. Enabling this geo-service feature can help you save energy and money in the long run. To enable this feature, use the following steps:
- Go to myguardianhome.com.
- Log into your account.
- Select Automation from the left side of your screen.
- Click on Schedules at the top of your screen.
- Select the smart thermostat you would like to enable the Smart Away feature on by clicking the pencil icon to the right of the Schedule.
- Click on Smart Away toward the bottom of your screen.
- Slide the upper left corner of the popup to make the button blue.
- Select the options at the bottom of the popup you would like to enable.
- Adjust the geo-device range you would like to set.
- Click on Save Schedule when you are finished.
Use TriggersUsing triggers is another way to adjust your smart thermostat’s temperature automatically. Unlike setting a Schedule or Scene, however, setting a Trigger does not require you to set time limitations. Instead, Triggers use the temperature outside of your house to adjust the temperature in your home. To set up a trigger, open up myguardianhome.com and follow the steps below:
- Log into your Guardian Protection account.
- Click on Automation on the left side of your screen.
- Click on Weather Event – Energy Savings at the bottom of your screen.
- Select the pencil icon to the right of the Trigger.
- Set the temperature adjustments you would like to make.
- Select the box to the left of the temperature changes to confirm which Trigger you would like to enable.
- Add a recipient for every person and/or device you would like to receive a notification whenever a temperature change is triggered by clicking +Add.
- Make sure the slider to the left of Weather Event – Energy Savings is blue.
- Click Save to confirm these changes.
No, the temperature sensors only work with Guardian’s T2000 and T3000 smart thermostats.Read More