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Why won’t my garage door open or close?

Equipment | Garage Door | Home Automation | Troubleshooting

Can the garage overhead door be opened or closed using the wall unit inside of the garage?

If no:

Contact the company who installed the garage door opener for assistance. If you’re not sure who to call, please give us a call us at 1.800.PROTECT (1.800.776.8328).

If yes:

Check the Guardian app to see if the garage door opener is in malfunction. If it is, please give us a call at 1.800.PROTECT (1.800.776.8328) for assistance.

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