Can the garage overhead door be opened or closed using the wall unit inside of the garage?
If no:
Contact the company who installed the garage door opener for assistance. If you’re not sure who to call, please give us a call us at 1.800.PROTECT (1.800.776.8328).
If yes:
Check the Guardian app to see if the garage door opener is in malfunction. If it is, please give us a call at 1.800.PROTECT (1.800.776.8328) for assistance.