Skip to main content
Call   1.800.857.5028
Return to FAQs

Why won’t my garage door open or close?

Equipment | Garage Door | Home Automation | Troubleshooting

Can the garage overhead door be opened or closed using the wall unit inside of the garage?

If no:

Contact the company who installed the garage door opener for assistance. If you’re not sure who to call, please give us a call us at 1.800.PROTECT (1.800.776.8328).

If yes:

Check the Guardian app to see if the garage door opener is in malfunction. If it is, please give us a call at 1.800.PROTECT (1.800.776.8328) for assistance.

People
Also Ask

Thermostat

Does the smart thermostat support multistage systems?

Equipment | General | Sensors

How does a heat detector work?

My Account | Troubleshooting

I’m locked out of my Guardian account. What should I do?
close modal
We're ready to help. No cost, no hassle. Just expert advice for your home or business.
Call 800.857.5028
or fill out the form below

  • *By clicking the button below to submit the form, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.