Skip to main content
Return to FAQs

Why won’t my garage door close completely?

Equipment | Garage Door | Home Automation | Troubleshooting

1. Check to ensure there isn’t anything in front of the garage door opener’s safety sensors.

2. Check for any debris/blockage in the garage overhead door’s rails.

3. Check if it closes fully using the Guardian app.

4. Power cycle the garage door motor by unplugging the power adapter. Wait 1 minute. Plug back into power.

If it still won’t close completely, please give us a call at 1.800.PROTECT (1.800.776.8328) to have your garage door opener serviced.

close modal
  • *By clicking the button below to submit the form, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.