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Why won’t my garage door close completely?

Equipment | Garage Door | Home Automation | Troubleshooting

1. Check to ensure there isn’t anything in front of the garage door opener’s safety sensors.

2. Check for any debris/blockage in the garage overhead door’s rails.

3. Check if it closes fully using the Guardian app.

4. Power cycle the garage door motor by unplugging the power adapter. Wait 1 minute. Plug back into power.

If it still won’t close completely, please give us a call at 1.800.PROTECT (1.800.776.8328) to have your garage door opener serviced.

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