Skip to main content
Return to FAQs

Why isn’t my chime working for my door/window?

Equipment | Sensors | Troubleshooting

The chime feature will omit a short beep from the keypad when a perimeter device like a door or window is opened. Here are some steps to take to troubleshoot why the chime may not be working:

  • This feature can be turned on or off from your keypad. Ensure that the chime feature is turned on. You can find instructions on how to control the chime in your security system in your user manual here.

Check the keypad to see if it shows any open zones. If the door/window sensor is showing as open on the keypad when it’s actually closed, give us a call at 1.800.PROTECT (1.800.776.8328) for assistance.

close modal
  • *By clicking the button below to submit the form, I am authorizing Guardian Protection or its agents to contact me about its offers and services by text messages, telephone calls (including via automated telephone dialing systems and prerecorded messages) and e-mail at the telephone number(s) and e-mail address(es) provided above. This consent is not required to make a purchase.