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Why is my system showing a tamper notification?

Equipment | My System | Panels | Troubleshooting

A tamper notification usually occurs when a device has been opened or the cover is not secure. If the notification or your keypad indicates which device is affected, follow these steps:

1. Place your system on Test Mode. Learn how here. 

2. Next, check the affected device to make sure the cover is secure.

3. Once secured, attempt to clear the notification from the keypad.

4. When you’re done, don’t forget to remove your system from Test Mode.

You can also check the orientation of the batteries to ensure correct polarity if you have recently replaced them. However, if the tamper still exists, call 1.800.PROTECT (1.800.776.8328) and we will be happy to help. 

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