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Why is my system showing a Sensor Tamper notification?

Equipment | My System | Sensors | Troubleshooting

A tamper notification usually occurs when a device has been opened, or the cover is not secured properly. If your panel or the notification indicates which device is affected, follow these steps:

1. Place your system on test mode.

2. Check the affected device to make sure the cover is secured.

3. Once secured, attempt to clear the notification from the panel.

Don’t forget to remove your system from test mode when you’re finished. If you still see the tamper notification, call 1.800.PROTECT (1.800.776.8328) and we will be happy to help. 

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