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Why is my system showing a Sensor Tamper notification?

Equipment | My System | Sensors | Troubleshooting

A tamper notification usually occurs when a device has been opened, or the cover is not secured properly. If your panel or the notification indicates which device is affected, follow these steps:

1. Place your system on test mode.

2. Check the affected device to make sure the cover is secured.

3. Once secured, attempt to clear the notification from the panel.

Don’t forget to remove your system from test mode when you’re finished

You can also check the orientation of the batteries to ensure correct polarity if you have recently replaced them. However, if the tamper still exists, call 1.800.PROTECT (1.800.776.8328) and we will be happy to help. 

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