A duress code will send Guardian a silent alert that help is needed. Often referred to as a hold up code, this four-digit code number will operate your system exactly like your regular Master Panel Code. However, the system sends a duress signal to our monitoring center. We will treat this signal like an emergency signal and notify authorities that help is needed.
Since this code is often used when someone is being forced to silence the alarm in a hold up or home invasion, our monitoring center will not call before sending the authorities.
Not sure what your duress code is? If you subscribe to our smart home security services, codes can be changed and managed by logging into MyGuardianHome.com.
If you do not have smart home security, you can review information on how to update your duress code in your user manual here.
Still need assistance? Give us a call at 1.800.PROTECT (1.800.776.8328) for help with your duress code.