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What is Two-Way Voice Service?

Equipment | Home Security

Two-way voice is a hands-free response feature available with any compatible Guardian system that simplifies your interaction with our award-winning monitoring center. In the event of an alarm activation, this feature allows our protection specialist to contact you quickly through the two-way speaker on your alarm panel. As always, your privacy is important to us, that’s why two-way voice is designed to only allow communication when a burglary or medical alarm is activated, it will not work at any other time.

Here are some benefits of this hands-free feature:

  • Imagine an intruder fleeing upon hearing Guardian’s protection specialist announce over your speaker that Guardian is notifying the authorities of your alarm.
  • The convenience of a hand-free response helps when you can’t find your phone and the alarm is sounding. Simply speak to our specialist through your panel.
  • You’re juggling a lot of things! When your hands are full and you are unable to disarm your system before it goes into alarm, all you have to do is talk to our specialist to cancel an accidental alarm.

This feature also pairs perfectly with Guardian’s emergency pendant. When the pendant is triggered, this feature will allow you to ask for help or medical assistance without having to reach your phone. Learn more about our emergency pendants here.

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