A Cell Power Failure notification indicates that your cellular communicator no longer has power. Your cellular communicator gets its power from the alarm system.
If you are experiencing a power outage, your cell power failure should restore after the power restores. If you are not experiencing a power outage, please check your alarm system panel to ensure the system has power. If your system does not respond or does not have power, please see our AC Power Failure steps to restore your systems power.
If you have questions, please call us at 1.800.PROTECT (1.800.776.8328) and we will be happy to help.