Spring and summer months are the most popular time to move. Unfortunately, crooks take advantage of this life-changing event and cause a not-so-exciting moving experience for many. Each year, thousands of consumers are scammed by fake moving companies. Here are common red flags to watch out for when hiring for a move:
1. The moving company gives you an over-the-phone estimate.
Besides the mileage, the price of moving depends on the amount and weight of your goods which can be best determined in person. If a moving company gives you an estimate sight unseen, it’s probably inaccurate and too good to be true. Always request a written in-home estimate before making a decision.
2. They give you an unbelievably low estimate.
Besides the mileage, the price of moving depends on the amount and weight of your goods which can be best determined in person. If a moving company gives you an estimate sight unseen, it’s probably inaccurate and too good to be true. Always request a written in-home estimate before making a decision.
3. They ask for a large, up-front cash deposit.
Most reputable movers will not demand a large cash deposit in advance and generally collect payment on the day of delivery. A $50 reservation fee to hold your date is acceptable, but a $500 deposit is a major red flag.
4. They tack on a ton of extra fees, or they aren’t transparent with their pricing.
Scammers will do their best to charge you many hidden fees. For example, you may be charged extra if you live in a two-story house or if you’re moving to an apartment on the 9th floor. Moving services vary throughout the U.S. While it may not be unusual in your area for certain services to be surcharged, make sure you understand all the costs that you might incur and that they are figured into your estimate.
5. The moving company doesn’t have an address, or it’s unusually difficult to find online.
Make sure to check if the company has a physical address and a working phone number listed on its website. If the only way to get a hold of the company is through an online form, it’s safe to assume they are illegitimate.
Before hiring a moving company, do your research!
Before you hire movers, we recommended that you do some research. Read customer reviews online, talk to previous clients or check with the Better Business Bureau. Ask for written estimates and be sure your contract is complete and that you fully understand what it entails. A general rule is to get estimates from three reputable companies. Finally, know Your Rights and Responsibilities When You Move.
