A Loss of Cell Supervision notification indicates that your alarm system can no longer see your cell communicator. This is often due to a wiring or programming issue with your alarm system and requires a service appointment with a Guardian technician. While your system is in Loss of Cell Supervision, it may not be able to communicate alarms to our monitoring center.
Please give us a call at 1.800.PROTECT (1.800.776.8328) as soon as possible and we will be happy to help.