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Response Time is Critical During Home Emergencies

Customer Stories | Health & Safety | Security Products

Your home should be a place where you feel safe, but unfortunately it can be full of hazards you’ve never considered.

According to the National Center for Fire and Life Safety, 28.1 million emergency room visits are caused by unintentional injuries each year and result in 136,053 deaths.

Of the top seven causes of unintentional injury and death, five could occur in your home. What are the top seven causes of unintentional injuries? Here they are in order:

  1. Poisoning (including accidental overdose)
  2. Motor Vehicle Crashes
  3. Falls
  4. Choking and Suffocation
  5. Drowning
  6. Fires and Burns
  7. Natural and Environmental Incidents

If you’re worried about an accidental injury in your home, a medical alert pendant from Guardian lets you signal for help all around your home, inside and outside, anywhere within range of your wireless security system. This is particularly helpful for elderly people, especially if they live alone.

How Monitored Home Security Systems Help in Emergencies

When an emergency happens in your home, the average response time of emergency medical services (EMS) varies greatly, which is something you probably know, especially if you live far from a hospital or firehouse. Most sources agree that EMS should aim to arrive in eight minutes, but that isn’t always attainable.

The panel controlling your monitored home security system allows you to call for help with the touch of a button. Our U.S. based, accredited monitoring centers have trained specialists at the ready to help protect you and your loved ones in an emergency situation. Click the emergency button on your home security panel and Guardian will initiate a response in an average of 30 seconds or less. This removes some of the stress from calling for help and makes it fast and convenient.

What to Do During an Emergency

Are you prepared in the event of an emergency?  When a fire or medical emergency occurs, response time is very important so any necessary assistance happens right away. In the moment, panic tends to slow down your ability to decide what to do. Getting in contact with emergency responders is of vital importance.

According to FEMA, if you’re in an emergency when someone needs medical assistance the best thing to do is to remain calm, dial 911 and protect the person from more harm if possible. If you have a Guardian monitored protection system with a touchscreen control panel, there’s no need to pick up the phone and dial 911 during an emergency. Simply press the police, fire or medical emergency button.

When you reach EMS, it’s always best to listen to the instructions of 911 operators on what to do while waiting for help to arrive and to simply provide whatever comfort you can to the person injured. Check out FEMA’s resources and videos where you can find more information about how you can help before first responders arrive.

Here are some true stories from customers who used their keypad to get help in a medical emergency.

When I was awakened one morning by the sound of my baby gasping for air, my first instinct was to press the Guardian keypad. It was the right thing to do. In just a few minutes, the paramedics were at our door – the police came too!

We are so pleased with our Guardian system. It’s good to know that help is out there. Guardian is so simple to use, I’ve shown my five-year-old daughter how to use it. It’s just one button to press and no numbers to remember, which is really helpful if you’re upset and frightened.

 Joan R., Pennsylvania

Another 15 minutes, and I’d have been gone. Guardian helped to save me!

I woke up feeling nauseated and dizzy. I tried to get up but fell. My wife went to the Guardian keypad and just pressed the little button. She didn’t have to call or anything. The paramedics were here in five minutes.

Charles P., Ohio

Whether you experience a burglary, fire, or medical emergency, Guardian can monitor your home 24/7 365 to help protect you and your loved ones. Find out more about the types of security packages Guardian offers or call 1.800.PROTECT (1.800.776.8382).

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