If you’re having trouble controlling your smart lighting, try these steps:
1. Check to ensure the lamp module or light switch is receiving power.
or
2. If it’s not a power issue and you have an IQ2, try a reboot on the panel:
- Swipe down from the top center of the panel homepage and tap on Settings.
- Tap on Advanced Settings.
- Choose Panel Reboot.
- Once the panel is back on the homepage, try to send a command to the light again.
Need assistance? Give us a call at 1.800.PROTECT (1.800.776.8328).
