Skip to main content
Chat with us
Return to FAQs

Why is my system showing a Loss of Cell Supervision notification?

My System | Troubleshooting

A Loss of Cell Supervision notification indicates that your alarm system can no longer see your cell communicator. This is often due to a wiring or programming issue with your alarm system and requires a service appointment with a Guardian technician. While your system is in Loss of Cell Supervision, it may not be able to communicate alarms to our monitoring center.

Please give us a call at 1.800.PROTECT (1.800.776.8328) as soon as possible and we will be happy to help.

close modal
Safe and Secure Starts Here
  • This field is for validation purposes and should be left unchanged.