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Meet the Guardian Dealer Team

We understand how important it is to have supportive business partners you can trust.

As a qualified Guardian Authorized Dealer, you’ll have full access to senior executives dedicated exclusively to your business needs. They’re available whenever you need them, ready to offer helpful resources and guidance.

Get to know your future partners on the Guardian Dealer Team!

James Padula

Business Development Manager

Years at Guardian: 5

Experience/Background: James started his career at Guardian in the Account Management department, assisting customers with relocations. He then joined the Dealer department as a Dealer Account Manager before moving into his current role.

Why Guardian: Because what we do makes a difference in people’s lives. What has kept me here is the culture and people.

Fun Fact: I enjoy cooking and learning about different cuisines.

Susan Templin

Dealer Account Manager

Years at Guardian: 8

Experience/Background: Susan began with Guardian as a Customer Care Representative, moving up in the department to become a Team Leader. She then transitioned to the Dealer department, starting as the Program Coordinator before being promoted to her current position of Dealer Account Manager.

Why Guardian: I like to work at Guardian because what we do makes a difference.

Fun Fact: I play competitive pool and have competed in National Championship events.

John Thompson

Dealer Account Manager

Years at Guardian: 7

Experience/Background: John started his career at Guardian in the Dealer department as an Auditor and moved up to Discrepancy Lead. John transitioned to a Supervisor role in our Customer Loyalty department handling cancellation requests, and eventually became a Director before returning to the Dealer group as a Dealer Account Manager.

Why Guardian: I work at Guardian because I believe what we do every day helps keep our customers safe.

Fun Fact: I enjoy working on cars.

Rachel Martin

Dealer Program Coordinator

Years at Guardian: 3

Experience/Background: Rachel was hired into Guardian’s Residential Customer Care department straight out of college. She than moved into the Commercial/National Account Customer Care team and eventually joined the Dealer department as the Program Coordinator.

Why Guardian: I work at Guardian because we are committed to providing life safety and peace of mind for our customers.

Fun Fact: I volunteer as a middle school youth group leader.

Want to learn more about becoming a dealer?

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